Customer FAQ
1 / Will my tasks be handled by high school students?
We assign top-rated high school students for straightforward tasks such as lawn mowing and yard cleanup. For specialized services, we ensure that only certified professionals are dispatched to meet our clients' needs.
2 / Is service only available in Mississauga?
Yes, we currently provide service in Mississauga and will soon expand to Oakville, Brampton, Georgetown, and Toronto.
3 / How quickly will a service provider arrive?
A service provider typically arrives within an hour from the time you place your order.
4 / What are the service charges?
We provide the most affordable services in the area. Explore a full list of our services and their starting prices here.
Service ProviderFAQ
1 / I’m not available to work all the time. Is that okay?
Absolutely! Bibber operates like Uber, allowing you to work on your own schedule. Simply turn on your availability whenever you're ready to work, and we’ll only send you jobs during those times.
2 / Is it safe to provide my payment details to Stripe?
Yes, providing your payment details to Stripe is safe. As one of the largest and most trusted payment platforms globally, Stripe employs advanced security measures to protect your financial information. They are certified as a PCI Service Provider Level 1, the highest level of certification in the payments industry.
By utilizing Stripe, we ensure that your banking information remains secure.
3 / How much do you pay per job?
We pay our service providers 90% of the service fee for each job—a highly competitive rate in the industry. On average, each job pays $25-$50, and takes 30 minutes to an hour to complete. Additionally, you keep 100% of any tips you earn. This structure ensures excellent earning potential for our providers.